Frequently Asked Questions

They most certainly are, all parts used are ADR Certified up to 2000KG GTM

These Units are compatible for up to two axles as the cigarette lighter socket cannot supply power for more than 4 brake magnets.

Essentially what is required for compliance is to ensure that the correct current is being output, your vehicle has a 10 or 15-amp fuse and that you ALWAYS have access the the Brake Controller in cases where you may need to brake rapidly in an emergency.

Links to Technical Documents

ADR38/03, VSB1

The wireless brake controllers currently offered on the market are a great idea, however, Bluetooth technology is still not at a point where it can replace such an integral safety feature. The current Bluetooth 4.0 technology that is an industry-standard in most consumer devices (and wireless brake controllers) is still susceptible to connection issues. A wired braking system that is powered directly from the battery of the vehicle provides a consistent flow of power and signal to the brakes. This ensures there are no compromises in your safety and also guarantees coverage from insurance providers.

In December of 1998, national towing regulations were implemented across Australia following a unanimous decision by the State Ministers of Transport.

These new regulations dictated that any trailer with a Gross Trailer Mass (GTM) exceeding 750kg would need to be fitted with an electric brake control system. 

These are the requirements depending on the specific weight of your caravan:

GTM under 750kg              

No additional brakes required

751< GTM < 2,000kg         

Braking system on wheels of at least one axles; over-ride brakes allowed, although electric is recommended on all trailers over 1,000kg

GTM > 2,000 kg                  

Need a “breakaway” system installed on all wheels; system must be powered by a full-charged battery at ALL times (can be either standalone or auxiliary)

These units eradicate the need of permanently mounting the trailer brake It also allows users with the flexibility of moving the brake controller between vehicles and trailers. Perfect for those with company cars or those with employees with different vehicles.

Yes, It is definitely possible to have variations in the adapters. 

Just select the appropriate options on the dropdown boxes

It is Super Easy! 

All it requires is for you to plug the unit into your cigarette lighter socket, plug in your adapters and run the loom through the vehicle (under the mats) and directly into the adapters on both the trailer and vehicle. We use a soft plastic loom tube and 4mm heavy duty cable to ensure that the correct voltage is supplied to the brakes as well as ensuring that both your boot and the wiring harness isn't damaged!

Tools and supplies for temporarily mounting the controller are included in the box. (E.g. Velcro)

Well, the shortest answer to this question is “for safety”. Imagine a group of kid's rollerblading in a line, each holding onto the hips of the one ahead of them. The line goes smoothly along as long as all of the kids remain at a steady speed.  If one of these children suddenly decides to slow down, the following will soon end up crashing into his back.

Towing a caravan or trailer works the same way. All the added weight of a trailer can make slowing down or stopping a tow vehicle highly dangerous. The trailer’s momentum can cause it to keep going, ultimately crashing into the back of the vehicle, innocent by standers or even roadside barriers.

An electric brake controller eliminates the chances of a trailer crashing into a tow vehicle by activating the trailer’s brakes whenever the driver hits the vehicle brakes. The brake controller essentially detects how much power is required by a caravan or trailer’s brakes to safely slow down and stop.

The Controller and LED are powered by the 12V Cigarette lighter socket which is standard in most vehicles.

The brakes are powered by the existing connections through the trailer connectors

Firstly, it is important to understand that there are two electric braking technologies, 

- Electric Brakes (Found on most caravans and trailers)

- Electric over Hydraulic Brakes (Primarily found on Boat Trailers)

The Tekonsha P3 Prodigy is a feature packed proportional brake controller that represents the peak of innovation in the brake controller industry, it has all the bells and whistles AND is compatible with both forms of Electric Brakes. We recommend this to all of our customers who tow Boat Trailers.

We understand that sometimes you may not be satisfied with your products

We have a 30 Day Return Policy. Just shoot us a message on support@electricbrakes.com.au  and we'll send you a refund. Please note that 'Change of Mind' returns incur a 20% restocking fee. 

All returns must be in the same condition as they were when received.

The specific nature of our products means that it can take 3-5 days for the order to be prepared before being shipped out. Please allow time for this and contact us if you have any queries regarding postage times.

Overnight Express Post is available to most city centres, however it may take an extra day or two for rural areas.

Local Pickup is also available in Caroline Springs, VIC

**NOTE** Special requests such as, but not limited to, 7 pin round to 7 pin flat may take an extra day or two for our manufacturing team to process and in turn ship out.

We accept all forms of payment:

• PayPal
  
• Bank Transfer
  
• MasterCard
• Visa
• Afterpay

We offer a 3 year warranty on any manufacturing faults that may be encountered.